Contact Us | Webster Logistics Group

Let's Talk Freight

We'd love to learn about your freight needs. Reach us directly or fill out the form — our team typically responds within 2 hours during business days.

Address

200 West Madison Street
Suite 2100, Chicago, IL 60606

Phone

(312) 584-7639

Email

info@websterlogisticsgroup.com

Business Hours

Mon – Fri: 7:00 AM – 7:00 PM CST
Sat – Sun: Emergency Only

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Our Locations

Operations Hubs Across America

Three strategically positioned offices providing freight coverage and local market expertise across all 48 contiguous states.

Chicago, IL — Headquarters

200 West Madison Street, Suite 2100
Chicago, Illinois 60606

Our command center and primary operations hub. Executive leadership, account management, and the core of our Midwest freight corridor operations.

(312) 584-7639

Dallas, TX

Southwest Operations Hub

Covering Texas lanes, Sun Belt freight corridors, and critical east-west cross-country routes. Local carrier relationships and market intelligence for the Southwest region.

Atlanta, GA

Southeast Operations Hub

Serving the dense Southeast distribution markets. Optimized for consumer goods, retail distribution, and manufacturing supply chains throughout the Southeast corridor.

Why Webster

What You Get When You Partner With Us

More than a freight broker — we become an extension of your supply chain team.

01

Dedicated Operations Team

Your freight is managed by a named team of brokers and coordinators who know your lanes, volumes, and expectations personally.

02

Proactive Communication

We don't wait for you to ask. Our team sends proactive updates and exception alerts so you can make confident supply chain decisions.

03

Vetted Carrier Network

Every carrier passes rigorous safety, insurance, and compliance screening. Your freight only moves with carriers we trust completely.

04

Real-Time Tracking

Live shipment visibility and tracking data at your fingertips. One dashboard, complete transparency, no portal-hopping required.

FAQ

Frequently Asked Questions

Answers to common questions about working with Webster Logistics Group.

What types of freight do you handle?

We handle full truckload (FTL), less-than-truckload (LTL), intermodal, expedited, and temperature-controlled freight across all 48 contiguous states. Our carrier network provides access to dry van, flatbed, reefer, step-deck, and intermodal container equipment.

What areas do you service?

We provide freight coverage across all 48 contiguous US states. With operations hubs in Chicago (HQ), Dallas, and Atlanta, we have strong carrier relationships and local market expertise across every major freight lane and corridor in the country.

How do I get started with Webster Logistics?

Getting started is easy. Fill out the quote request form above, call us at (312) 584-7639, or email info@websterlogisticsgroup.com. We'll learn about your freight needs, set up your account, and start sourcing capacity for your first load — often within the same business day.

Can I track my shipments in real time?

Yes! Our technology platform provides real-time shipment tracking and freight visibility. You'll have access to live load status, location data, and ETA updates. Plus, our team sends proactive updates and exception alerts so you always know where your freight is.

How are your rates determined?

Our rates are based on lane, equipment type, distance, market conditions, and volume. We leverage our carrier relationships and real-time market data to negotiate competitive rates that meet your budget. For consistent freight programs, we offer contracted pricing to provide cost predictability.

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